On our various Silkin Management Group blog sites we’ve frequently presented a variety of marketing tips that both Silkin clients and non clients alike can use.
Marketing is a key area for our clients and prospective Silkin clients, and one that few of them are trained in. Therefore we like to present useful tips for anyone to use.
Here’s one you can put to use right away.
Use phone surveys to get back in touch with inactive patients. Ask them questions designed to find out what you and your staff can do to reactivate them. They will appreciate the personal contact and you’ll have an opportunity to interest them in returning to your practice for services.
Silkin Management Group has a variety of scripts that you can use when doing these surveys as well as workshops to train your staff on reactivating patients/clients.
For more information about how Silkin Management Group accomplishes this, visit our website at www.silkinmanagementgroup.com.
Eric Korb
Silkin Management Group Consultant
0 Responses
Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.